How do I update my profile?
Choose Settings (the gear) and then My profile. Your name, display name, company, phone numbers, language and photo are kept in one profile that every Housing Market product reads.
On a computer, choose Settings (the gear) at the top of the screen and then My profile.
This is one profile across Housing Market: what you save here also applies in the portal, in Housing Market Ads and in the other Housing Market products, so there is no second copy to keep in step.
What you can change
- First name and last name.
- Display name — the name shown on your listings and in emails. Leave it empty to use your first and last name.
- Company.
- Phone and mobile — digits, spaces, brackets, dots and dashes, with an optional leading +.
- Language — your dashboard, the emails we send you and your invoices all use it, in every Housing Market product.
Choose Save changes when you are done. If the profile was changed somewhere else at the same moment, the page asks you to reload and try again rather than overwriting the other change.
Your photo
Under Profile photo, choose Change photo and pick a JPEG, PNG or WebP image of up to 5 MB. It is shown on your listings, on your public profile page and in emails to your clients.
Your email address
Your sign-in email is shown on the page, but it cannot be changed there. It is the address of the agent account you share with the portal.
If the page cannot be edited
If My profile says your profile cannot be edited here yet, it is showing your details as they are currently stored and cannot save a change for now. If it says your profile cannot be saved right now, try again later; nothing has been changed.