Question 1

What is Housing Market CRM?

Accepted Answer

A customer relationship management platform built exclusively for the real estate industry, managing leads, enquiries, contacts, tasks, and deals from one dashboard.

Housing Market CRM is a customer relationship management platform built exclusively for the real estate industry. It helps real estate agents, agencies, brokers, developers, and property professionals manage leads, property enquiries, contacts, follow-ups, tasks, and deals from one centralized dashboard. Unlike general-purpose CRMs, it is designed around the daily workflow of real estate professionals.

Question 2

Who is Housing Market CRM designed for?

Accepted Answer

Real estate agents, agencies, developers, brokers, property managers, international marketers, investment companies, and teams managing multiple agents.

Housing Market CRM is ideal for:

- Real estate agents
- Real estate agencies
- Property developers
- Brokers
- Property managers
- International real estate marketers
- Investment property companies
- Teams managing multiple agents

Question 3

Is Housing Market CRM free?

Accepted Answer

Yes. The standard version is completely free for all registered agents using any Housing Market Group marketplace, with no monthly subscription fees.

Yes. The standard version of Housing Market CRM is completely free for all registered real estate agents using any Housing Market Group real estate marketplace. There are no monthly subscription fees for the standard CRM.

Question 4

Which countries are supported?

Accepted Answer

Housing Market CRM is available to registered users across all 34 Housing Market Group real estate marketplaces.

Housing Market CRM is available to registered users across all 34 Housing Market Group real estate marketplaces, allowing agents to manage local and international property enquiries from one platform.

Question 5

Do I need a separate CRM account?

Accepted Answer

No. If you already have an agent account on any Housing Market Group portal, you can sign in with the same username and password.

No.

If you already have an agent account on any Housing Market Group real estate portal, you can sign in to Housing Market CRM using the same username and password. There is no additional registration required.

Question 6

How do new users access the CRM?

Accepted Answer

Register for an agent account on any Housing Market Group portal — CRM access is automatically enabled once the account is created.

New real estate professionals simply register for an agent account on any Housing Market Group real estate portal. Once the account is created, access to Housing Market CRM is automatically enabled.

Question 7

How are leads added to the CRM?

Accepted Answer

Every property enquiry received through a Housing Market Group marketplace is automatically synchronized into your CRM.

Every property enquiry received through a Housing Market Group real estate marketplace is automatically synchronized into your CRM.

There is no need to manually copy enquiries from emails or spreadsheets.

Question 8

Can I manage enquiries from multiple listings?

Accepted Answer

Yes. The CRM consolidates enquiries from all of your listings into one centralized dashboard.

Yes.

Housing Market CRM consolidates enquiries from all of your listings into one centralized dashboard, making it easy to organize, prioritize, and respond to every lead.

Question 9

Can I track communication with buyers?

Accepted Answer

Yes. Each contact includes communication history, notes, follow-up reminders, and activity tracking.

Yes.

Each contact includes a communication history, notes, follow-up reminders, and activity tracking so you always know the status of every conversation.

Question 10

Can I organize leads into different stages?

Accepted Answer

Yes. A visual Kanban pipeline lets leads move through custom stages from New Enquiry to Closed.

Yes.

Housing Market CRM includes a visual Kanban pipeline where leads can move through custom stages, such as:

- New Enquiry
- Contacted
- Property Viewing
- Negotiation
- Contract
- Closed

Question 11

Can I create tasks?

Accepted Answer

Yes. Create tasks for phone calls, meetings, property viewings, follow-ups, document requests, and client reminders.

Yes.

Create tasks for:

- Phone calls
- Meetings
- Property viewings
- Follow-ups
- Document requests
- Client reminders

Question 12

Does the CRM include reminders?

Accepted Answer

Yes. Built-in reminders help ensure you never miss a follow-up, appointment, or customer interaction.

Yes.

Built-in reminders help ensure you never miss an important follow-up, appointment, or customer interaction.

Question 13

Is there a calendar?

Accepted Answer

Yes. The CRM includes calendar functionality for appointments, meetings, inspections, and follow-up schedules.

Yes.

The CRM includes calendar functionality for managing appointments, meetings, inspections, and follow-up schedules.

Question 14

Can I manage all my contacts?

Accepted Answer

Yes. Every buyer, seller, landlord, tenant, investor, or owner gets a dedicated contact profile with full history.

Yes.

Every buyer, seller, landlord, tenant, investor, or property owner receives a dedicated contact profile containing:

- Contact information
- Property enquiries
- Communication history
- Notes
- Tasks
- Deal status

Question 15

Can I search for contacts?

Accepted Answer

Yes. Fast search and filtering tools let you quickly locate contacts, enquiries, or active deals.

Yes.

The CRM provides fast search and filtering tools so you can quickly locate contacts, enquiries, or active deals.

Question 16

Can I manage my property listings?

Accepted Answer

Yes. The CRM integrates with Housing Market Group portals, letting you manage listings and their enquiries from one location.

Yes.

Housing Market CRM integrates with Housing Market Group real estate portals, allowing you to manage listings and associated enquiries from one location.

Question 17

Can I see which property generated a lead?

Accepted Answer

Yes. Every enquiry is linked directly to the property that generated it.

Yes.

Every enquiry is linked directly to the property that generated it, making it easy to understand buyer interest and prioritize follow-ups.

Question 18

What does the dashboard show?

Accepted Answer

A real-time overview of active leads, upcoming tasks, overdue follow-ups, recent enquiries, campaign performance, referral earnings, and business activity.

Your dashboard provides a real-time overview of:

- Active leads
- Upcoming tasks
- Overdue follow-ups
- Recent enquiries
- Campaign performance
- Referral earnings
- Business activity

Question 19

Can I monitor my performance?

Accepted Answer

Yes. The CRM includes performance reporting to monitor your activity, lead management, and overall productivity.

Yes.

The CRM includes performance reporting so you can monitor your activity, lead management, and overall productivity.

Question 20

Is the CRM integrated with Housing Market Group?

Accepted Answer

Yes. It is fully integrated with the Housing Market Group ecosystem — portals, Ads, enquiries, listing management, and agent accounts.

Yes.

Housing Market CRM is fully integrated with the Housing Market Group ecosystem, including:

- Housing Market real estate portals
- Housing Market Ads
- Property enquiries
- Listing management
- Agent accounts

This integration eliminates duplicate data entry and provides a unified workflow.

Question 21

Does the CRM work with Housing Market Ads?

Accepted Answer

Yes. You can create Housing Market Ads campaigns and manage the resulting enquiries directly within the CRM.

Yes.

You can create advertising campaigns with Housing Market Ads and manage the resulting enquiries directly within Housing Market CRM.

Question 22

Can I manage international leads?

Accepted Answer

Yes. The CRM supports international lead management across the Housing Market Group network, organizing enquiries from multiple countries in one account.

Yes.

Housing Market CRM supports international lead management across the Housing Market Group marketplace network, allowing agents to organize enquiries from multiple countries in one account.

Question 23

Which languages are supported?

Accepted Answer

Housing Market CRM is available in 11 languages, making it accessible to real estate professionals worldwide.

Question 24

Is my data secure?

Accepted Answer

Yes. The CRM uses secure user authentication through your Housing Market Group account, so only authorized users can access their business data.

Yes.

Housing Market CRM uses secure user authentication through your Housing Market Group account, ensuring only authorized users can access their business data.

Question 25

Can multiple team members use the CRM?

Accepted Answer

Yes. Agencies can collaborate by assigning leads, tracking team productivity, and managing workflows from one platform.

Yes.

Real estate agencies can collaborate within Housing Market CRM by assigning leads, tracking team productivity, and managing workflows from one centralized platform.

Question 26

How do I start using Housing Market CRM?

Accepted Answer

If you have a Housing Market Group agent account, sign in with your existing credentials. If you're new, register on any marketplace and CRM access is activated automatically.

If you already have a Housing Market Group agent account:

- Sign in to Housing Market CRM using your existing account credentials.
- Your property enquiries and leads will automatically appear.
- Start creating tasks, scheduling follow-ups, and managing your sales pipeline.

If you're new to Housing Market Group:

- Register as a real estate agent on any Housing Market Group marketplace.
- Your CRM access is automatically activated.
- Log in and begin managing your business immediately.

Question 27

Why choose Housing Market CRM?

Accepted Answer

It was built specifically for real estate — combining lead management, enquiries, tasks, communication tracking, reporting, and integration with Housing Market Group's marketplaces and advertising in one dashboard.

Housing Market CRM was built specifically for the real estate industry—not adapted from a generic sales CRM. By combining lead management, property enquiries, task scheduling, communication tracking, reporting, and seamless integration with Housing Market Group's marketplaces and advertising platform, it gives agents everything they need to stay organized, respond faster, and close more deals from a single dashboard.

Housing Market CRM

About Housing Market CRM

Lead Management

Tasks & Productivity

Contacts & Clients

Properties

Dashboard & Reporting

Housing Market Group Integration

Languages, Security & Access

Getting Started

Still need help?

Housing Market CRM

About Housing Market CRM

What is Housing Market CRM?

Who is Housing Market CRM designed for?

Is Housing Market CRM free?

Which countries are supported?

Do I need a separate CRM account?

How do new users access the CRM?

Lead Management

How are leads added to the CRM?

Can I manage enquiries from multiple listings?

Can I track communication with buyers?

Can I organize leads into different stages?

Tasks & Productivity

Can I create tasks?

Does the CRM include reminders?

Is there a calendar?

Contacts & Clients

Can I manage all my contacts?

Can I search for contacts?

Properties

Can I manage my property listings?

Can I see which property generated a lead?

Dashboard & Reporting

What does the dashboard show?

Can I monitor my performance?

Housing Market Group Integration

Is the CRM integrated with Housing Market Group?

Does the CRM work with Housing Market Ads?

Can I manage international leads?

Languages, Security & Access

Which languages are supported?

Is my data secure?

Can multiple team members use the CRM?

Getting Started

How do I start using Housing Market CRM?

Why choose Housing Market CRM?

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