Question 1

What are the 34 Housing Market Group real estate portals?

Accepted Answer

Housing Market Group operates 34 country-specific real estate portals across seven regions. Choose a market to open its local portal in a new tab.

Choose a market below to open its local property portal in a new browser tab. Portal features, listing categories, languages and availability may vary by country.

Asia

- Cambodia: https://cambodiahousingmarket.com
- China: https://chinahousingmarket.com
- Hong Kong: https://hongkonghousingmarket.com
- India: https://indiahousingmarket.com
- Indonesia: https://indonesiahousingmarket.com
- Japan: https://japanhousingmarket.com
- Malaysia: https://malaysiahousingmarket.com
- Philippines: https://philippineshousingmarket.com
- Singapore: https://singaporehousingmarket.com
- Taiwan: https://taiwanhousingmarket.com
- Thailand: https://thailandhousingmarket.com
- Vietnam: https://vietnamhousingmarket.com

Middle East

- Bahrain: https://bahrainhousingmarket.com
- Dubai, UAE: https://dubaihousingmarket.com
- Oman: https://omanhousingmarket.com
- Qatar: https://qatarhousingmarket.com
- Saudi Arabia: https://saudihousingmarket.com

Europe

- Cyprus: https://cyprushousingmarket.com
- Germany: https://germanyhousingmarket.com
- Spain: https://spainhousingmarket.com
- Turkey: https://turkeyhousingmarket.com
- United Kingdom: https://ukhousingmarket.com

North & Central America

- Canada: https://canadahousingmarket.com
- Mexico: https://mexicohousingmarket.com
- Panama: https://panamahousingmarket.com
- United States: https://usahousingmarket.com

South America

- Argentina: https://argentinahousingmarket.com
- Brazil: https://brazilhousingmarket.com
- Colombia: https://colombiahousingmarket.com
- Paraguay: https://paraguayhousingmarket.com
- Uruguay: https://uruguayhousingmarket.com
- Venezuela: https://venezuelahousingmarket.com

Africa

- Egypt: https://egypthousingmarket.com

Oceania

- Australia: https://australiahousingmarket.com

Explore our wider network: https://housingmarknetwork.com — or learn about the company: https://housingmarketgroup.com

Question 2

Do I need an account to search for property?

Accepted Answer

You can normally browse and search without an account.

You can normally browse and search without an account. Registration may be required to save favorites, create alerts, manage enquiries, advertise properties or access professional tools.

Question 3

What account types are available?

Accepted Answer

Account types vary by portal and may include property-shopper, homeowner, agent, brokerage, developer or other professional accounts.

Account types vary by portal and may include property-shopper, homeowner, agent, brokerage, developer or other professional accounts. Choose the account that accurately reflects your role and intended use.

Question 4

Can one company have multiple team members?

Accepted Answer

Team or brokerage access may be available on selected professional plans.

Team or brokerage access may be available on selected professional plans. Check your dashboard or contact us to confirm user limits, permissions, lead routing and account-administration options.

Question 5

How do I complete or update my profile?

Accepted Answer

Sign in and open your profile or account settings.

Sign in and open your profile or account settings. Keep your name, company, license information where required, service areas, languages, biography, logo, profile image and contact details accurate and current.

Question 6

Why should I complete my professional profile?

Accepted Answer

A complete profile helps property shoppers understand who you are, where you operate and how to contact you.

A complete profile helps property shoppers understand who you are, where you operate and how to contact you. Accurate credentials, service areas and company details also support trust and account review.

Question 7

How do I verify my email address or telephone number?

Accepted Answer

Follow the verification link or code sent during registration or when you change contact details.

Follow the verification link or code sent during registration or when you change contact details. Check your spam folder and confirm that you entered the correct address or number. If the code expires or never arrives, request a new one or contact support.

Question 8

Why might you request identity or business verification?

Accepted Answer

We may request verification to protect users, improve marketplace quality, meet legal requirements and confirm that an advertiser is authorized to represent a person, company or property.

We may request verification to protect users, improve marketplace quality, meet legal requirements and confirm that an advertiser is authorized to represent a person, company or property. Requirements vary by account and country.

Question 9

I forgot my password. What should I do?

Accepted Answer

Use the forgotten-password option on the sign-in page and follow the reset instructions sent to your registered email address.

Use the forgotten-password option on the sign-in page and follow the reset instructions sent to your registered email address. Choose a unique password and never share the reset link or verification code.

Question 10

How do I change my email address or telephone number?

Accepted Answer

Open your profile or security settings and follow the verification steps.

Open your profile or security settings and follow the verification steps. If you no longer control your old contact details, contact support and be prepared to verify account ownership.

Question 11

How do I close my account?

Accepted Answer

Look for an account-deletion or closure option in your settings, or contact the portal's support team.

Look for an account-deletion or closure option in your settings, or contact the portal's support team. We may need to retain limited information where required for legal, fraud-prevention, billing or dispute-resolution purposes.

Question 12

How do I choose a listing or advertising plan?

Accepted Answer

Compare the number of listings, markets, users, promotion options, feed frequency, support level and billing period included in each available plan.

Compare the number of listings, markets, users, promotion options, feed frequency, support level and billing period included in each available plan. Choose the plan that fits your current inventory and expansion goals.

Question 13

Where can I see current prices?

Accepted Answer

Current prices are shown on the relevant product, checkout or account page, or in a written quotation from our team.

Current prices are shown on the relevant product, checkout or account page, or in a written quotation from our team. Prices, currencies, taxes, promotions and inclusions can differ by market and may change.

Question 14

Which payment methods do you accept?

Accepted Answer

Available cards, bank methods, wallets, currencies or other payment options are displayed during checkout or in your billing area.

Available cards, bank methods, wallets, currencies or other payment options are displayed during checkout or in your billing area. Availability depends on the product, country and billing profile.

Question 15

Are taxes included in the displayed price?

Accepted Answer

Taxes may be added where required. Review the order summary for VAT, GST, sales tax or other applicable charges before confirming payment, and make sure your billing information is accurate.

Question 16

Can I download an invoice or receipt?

Accepted Answer

Where available, open Billing Central or your account's billing area to view or download documents.

Where available, open Billing Central or your account's billing area to view or download documents. Contact support if you need help correcting your legal name, billing address, tax ID or invoice details.

Question 17

Does a subscription renew automatically?

Accepted Answer

Renewal terms depend on the product and order.

Renewal terms depend on the product and order. Review the billing frequency and renewal terms before purchase and in your account. If automatic renewal applies, cancel within the stated period to prevent the next charge.

Question 18

Can I upgrade, downgrade or cancel a plan?

Accepted Answer

Available changes depend on the product and billing terms.

Available changes depend on the product and billing terms. Check your account or contact support to understand when a change takes effect and how it affects listings, advertising, stored data, credits and future charges.

Question 19

What happens if a payment fails?

Accepted Answer

We may retry the payment, ask you to update your payment method, pause paid features or limit account access according to the applicable terms.

We may retry the payment, ask you to update your payment method, pause paid features or limit account access according to the applicable terms. Update your billing information promptly to avoid disruption.

Question 20

Do you offer refunds?

Accepted Answer

Refund eligibility depends on the product, service status, order terms and applicable consumer law.

Refund eligibility depends on the product, service status, order terms and applicable consumer law. Review the terms presented at purchase and contact support with your order information. Do not assume that used advertising, delivered data or completed services are refundable.

Question 21

Where can I see my enquiries?

Accepted Answer

Professional accounts may include an enquiries dashboard.

Professional accounts may include an enquiries dashboard. Sign in and open the enquiries or leads section to review contact details, property references, messages, dates and available follow-up actions.

Question 22

How quickly should I respond to a property enquiry?

Accepted Answer

Respond as soon as reasonably possible. Confirm whether the property is available, answer the shopper's main question and propose a clear next step such as a call, viewing or document request.

Question 23

Why am I not receiving enquiry emails?

Accepted Answer

Check your spam folder, account email, notification settings and mailbox capacity.

Check your spam folder, account email, notification settings and mailbox capacity. Add the portal's sending address to your approved contacts. Your dashboard may still contain the enquiry even if an email notification was delayed.

Question 24

Can enquiries be sent to more than one team member?

Accepted Answer

Lead routing, shared inboxes or team notifications may be available depending on your account.

Lead routing, shared inboxes or team notifications may be available depending on your account. Review your team and notification settings or contact us to discuss brokerage-level lead management.

Question 25

Can I export enquiries or contacts?

Accepted Answer

Export options depend on the portal, permissions and privacy requirements.

Export options depend on the portal, permissions and privacy requirements. Where available, use the dashboard export feature or connect an approved CRM. Use exported information only for the purpose and period allowed by law and our terms.

Question 26

Can I connect portal enquiries to Housing Market CRM?

Accepted Answer

Integration may be available for supported accounts and portals.

Integration may be available for supported accounts and portals. Check the CRM and portal settings or ask our team to confirm lead capture, field mapping, user assignment and synchronization options.

Question 27

Are enquiries guaranteed to become clients or sales?

Accepted Answer

No. An enquiry shows interest, not a guaranteed viewing, transaction or revenue.

No. An enquiry shows interest, not a guaranteed viewing, transaction or revenue. Results depend on listing quality, price, availability, response time, follow-up, market conditions and the shopper's circumstances.

Question 28

How can I improve the quality of enquiries?

Accepted Answer

Use accurate prices, strong images, complete descriptions, precise locations, current availability and clear calls to action.

Use accurate prices, strong images, complete descriptions, precise locations, current availability and clear calls to action. Match paid promotion to the correct market, property type, listing type and buyer intent.

Question 29

Can I contact someone who sent an enquiry for unrelated marketing?

Accepted Answer

Only use personal information for permitted purposes and according to the consent provided, local privacy and direct-marketing rules, and our terms.

Only use personal information for permitted purposes and according to the consent provided, local privacy and direct-marketing rules, and our terms. An enquiry about one property does not automatically authorize unrelated or unlimited marketing.

Question 30

How do I report abusive, suspicious or fraudulent enquiries?

Accepted Answer

Do not send money, security codes or sensitive documents.

Do not send money, security codes or sensitive documents. Preserve the message and account details, block the sender where possible and report the enquiry to support with the relevant references.

Question 31

What is Housing Market Group?

Accepted Answer

Housing Market Group is our international real estate technology company.

Housing Market Group is our international real estate technology company. We operate localized property portals and provide tools for property search, listing promotion, lead generation, advertising, customer relationship management and international real estate marketing.

Visit Housing Market Group: https://housingmarketgroup.com

Question 32

What is Housing Mark Network?

Accepted Answer

Housing Mark Network is a gateway to our broader network of real estate websites.

Housing Mark Network is a gateway to our broader network of real estate websites. Use it to discover our connected brands and country portals. For corporate information, products and business enquiries, visit Housing Market Group.

Visit the Housing Market Network: https://housingmarknetwork.com

Question 33

How many country portals do you operate?

Accepted Answer

We operate 34 country-specific real estate portals across Asia, the Middle East, Europe, North and Central America, South America, Africa and Oceania.

Question 34

Why do you operate a separate portal for each country?

Accepted Answer

Property search is local. Country-specific portals let us organize listings around local locations, property types, languages and market needs while still connecting each marketplace to our wider international network.

Question 35

Are all portals part of the same company?

Accepted Answer

The portals listed in this directory form part of the Housing Market Group marketplace network.

The portals listed in this directory form part of the Housing Market Group marketplace network. Our ecosystem may also connect with partner websites and third-party distribution channels. Features and services can differ by portal.

Question 36

Do all 34 portals offer the same features?

Accepted Answer

Not always. Search filters, listing categories, account tools, languages, advertising products and service availability can vary by market.

Not always. Search filters, listing categories, account tools, languages, advertising products and service availability can vary by market. Open your chosen portal or contact our team to confirm current local features.

Question 37

Can I use a portal from outside its country?

Accepted Answer

Yes. Our portals are designed for local and international property shoppers.

Yes. Our portals are designed for local and international property shoppers. You can research a market from abroad, subject to internet availability and any local access or regulatory restrictions.

Question 38

Do your portals support multiple languages?

Accepted Answer

We support multiple languages across our ecosystem.

We support multiple languages across our ecosystem. The languages available depend on the portal and product. Use the language selector where available, and confirm important legal or financial information with a qualified local professional.

Question 39

How do I search for property on a Housing Market portal?

Accepted Answer

Open the portal for your target country, enter a location and select the filters relevant to you.

Open the portal for your target country, enter a location and select the filters relevant to you. Depending on the market, you may be able to filter by sale or rent, property type, price, bedrooms and other property features.

Question 40

What types of property can I find?

Accepted Answer

Available categories may include houses, condominiums, apartments, villas, townhouses, land, commercial property, new developments, investment property, long-term rentals and short-term accommodation.

Available categories may include houses, condominiums, apartments, villas, townhouses, land, commercial property, new developments, investment property, long-term rentals and short-term accommodation. Inventory varies by portal.

Question 41

Can I search for property for sale and for rent?

Accepted Answer

Yes, where those listing categories are available.

Yes, where those listing categories are available. Select the appropriate sale, rent or other listing type before applying your location, price and property filters.

Question 42

Can I search by city, district or neighborhood?

Accepted Answer

Location options depend on the local portal, but they may include country, region, province, state, city, district or neighborhood.

Location options depend on the local portal, but they may include country, region, province, state, city, district or neighborhood. Start with a broad location and narrow your search as needed.

Question 43

Can I compare properties?

Accepted Answer

You can compare listing details such as price, location, size, property type, features and agent information.

You can compare listing details such as price, location, size, property type, features and agent information. Where favorites or saved-property tools are available, sign in to create a shortlist. Always confirm current details directly with the advertiser.

Question 44

Can I save properties or searches?

Accepted Answer

Saved properties, favorites and alerts may be available to registered users on participating portals.

Saved properties, favorites and alerts may be available to registered users on participating portals. Sign in and look for the favorite, save or alert option on the property or results page.

Question 45

How do I contact the advertiser about a property?

Accepted Answer

Use the contact form, telephone number, email, messaging option or other enquiry method displayed on the listing.

Use the contact form, telephone number, email, messaging option or other enquiry method displayed on the listing. Tell the advertiser which property interests you and include the listing reference when available.

Question 46

Does Housing Market Group own the properties shown?

Accepted Answer

Generally, no. Properties are normally advertised by agents, developers, brokers, property managers, owners or other listing providers.

Generally, no. Properties are normally advertised by agents, developers, brokers, property managers, owners or other listing providers. The advertiser is responsible for the listing and the property transaction unless a page clearly states otherwise.

Question 47

Do you arrange property viewings?

Accepted Answer

The listing advertiser normally handles questions, appointments and viewings.

The listing advertiser normally handles questions, appointments and viewings. Send an enquiry through the listing and agree on the viewing arrangements directly with the responsible agent, developer or owner.

Question 48

Can I buy property in another country through your network?

Accepted Answer

Our portals can help you discover international opportunities and contact advertisers, but buying rights, taxes, financing, ownership structures and transaction procedures vary by country.

Our portals can help you discover international opportunities and contact advertisers, but buying rights, taxes, financing, ownership structures and transaction procedures vary by country. Obtain independent legal, tax and financial advice before making a commitment.

Question 49

Are prices shown in local currency?

Accepted Answer

Currency display depends on the portal and listing.

Currency display depends on the portal and listing. Check the currency symbol and listing details carefully. Converted prices, when shown, may be estimates and can change with exchange rates.

Question 50

Do you provide mortgages, insurance or legal advice?

Accepted Answer

We may display relevant service providers or advertising, but portal content is not personal financial, insurance, tax or legal advice.

We may display relevant service providers or advertising, but portal content is not personal financial, insurance, tax or legal advice. Check the provider's identity and qualifications and obtain advice appropriate to your circumstances and jurisdiction.

Question 51

Who can advertise a property on our portals?

Accepted Answer

Depending on the country and account type, listings may be accepted from real estate agents, brokerages, developers, property managers and private owners.

Depending on the country and account type, listings may be accepted from real estate agents, brokerages, developers, property managers and private owners. Registration, identity, business or professional verification may be required.

Question 52

How do I create an account?

Accepted Answer

Open your local portal and select the registration, sign-up or account option.

Open your local portal and select the registration, sign-up or account option. Enter the requested contact and business information, complete any required verification and follow the instructions shown in your dashboard.

Question 53

How do I add a property listing?

Accepted Answer

Sign in, choose the add-property or listing option and enter accurate property details, location, price, description, images and contact information.

Sign in, choose the add-property or listing option and enter accurate property details, location, price, description, images and contact information. Review everything before submitting. Publication may be subject to automated or manual review.

Question 54

What information should a listing include?

Accepted Answer

Include the correct listing type, property category, location, price and currency, floor area or land size, bedrooms and bathrooms where relevant, key features, availability, ownership or tenure…

Include the correct listing type, property category, location, price and currency, floor area or land size, bedrooms and bathrooms where relevant, key features, availability, ownership or tenure details where required, clear images and an accurate description.

Question 55

Can developers advertise new projects?

Accepted Answer

Yes. Developers can promote new launches, off-plan projects, completed inventory and investment opportunities, subject to local law and our listing or advertising requirements.

Yes. Developers can promote new launches, off-plan projects, completed inventory and investment opportunities, subject to local law and our listing or advertising requirements. Contact us if you need project-level marketing support.

Question 56

Can I upload listings to more than one country portal?

Accepted Answer

Multi-market publication may be available through our distribution products and approved feeds.

Multi-market publication may be available through our distribution products and approved feeds. Housing Market HUB is designed to simplify multi-portal property distribution. The countries and partner channels available depend on your plan and listing eligibility.

Question 57

Do you support XML or API property feeds?

Accepted Answer

Feed or API options may be available for eligible agencies, developers and technology partners.

Feed or API options may be available for eligible agencies, developers and technology partners. Contact our business team with your source system, listing volume, target countries, update frequency and technical format.

Question 58

Can I edit or remove a listing?

Accepted Answer

Sign in to your dashboard and open the listing-management area.

Sign in to your dashboard and open the listing-management area. Available controls may let you edit, pause, mark as sold or rented, or remove a listing. Keep inventory and prices current so shoppers receive accurate information.

Question 59

How do I receive property enquiries?

Accepted Answer

Enquiries are sent through the contact routes connected to your listing or account.

Enquiries are sent through the contact routes connected to your listing or account. Depending on the portal and setup, this may include your dashboard, email, telephone, messaging tools or CRM. Respond quickly and keep your contact information current.

Question 60

Can international buyers see my listing?

Accepted Answer

Yes. Our portals are accessible to international audiences.

Yes. Our portals are accessible to international audiences. The actual visibility of a listing depends on its market, content, language, distribution settings, account plan and any promotion you choose.

Question 61

Are property listings free?

Accepted Answer

Pricing and listing allowances vary by country, account type, package and service.

Pricing and listing allowances vary by country, account type, package and service. Review the current options on your local portal or contact us for a quotation. Promotional advertising and premium placement may carry separate charges.

Question 62

How can I give my listings more visibility?

Accepted Answer

Options may include featured properties, featured agents, developer showcases, display advertising, targeted campaigns, multi-portal distribution and other premium placements.

Options may include featured properties, featured agents, developer showcases, display advertising, targeted campaigns, multi-portal distribution and other premium placements. Availability and pricing vary by market.

Question 63

What is Housing Market Ads?

Accepted Answer

Housing Market Ads is our real-estate-focused advertising platform.

Housing Market Ads is our real-estate-focused advertising platform. It helps advertisers reach property shoppers across our marketplace network using available options such as keyword, location, property-type and listing-type targeting.

Visit Housing Market Ads: https://housingmarketads.com

Question 64

What is Housing Market CRM?

Accepted Answer

Housing Market CRM is our customer relationship management solution for real estate professionals.

Housing Market CRM is our customer relationship management solution for real estate professionals. It helps teams organize contacts, property enquiries, follow-ups, tasks and sales activity. Current features and plans are shown on the product website or in your account.

Visit Housing Market CRM: https://housingmarketcrm.com

Property Portals

The 34 Country Portals

Accounts, Profiles, Plans & Billing

Property Enquiries & Leads

About Our Portal Network

Searching for Property

Agents, Developers, Owners & Listings

Advertising & Business Tools

Professional Products, Data & Integrations

Accuracy, Safety, Privacy & Support

Still need help?