Skip to main content

How do video testimonials work?

Send a past client a link, they record a short video review, you watch it, and the ones you approve are shown on your public profile. Video testimonials are part of the Pro plan.

Under Marketing, choose Video testimonials, write who the request is for (only you see this) and choose Create the request link. Send the link to your client. The client uploads a short video from a phone or computer (MP4, MOV or WebM), chooses the name shown beside it, may add a line, and ticks that they agree and are 18 or older. The screen states the largest clip and how many days a link stays open, and an expired link is replaced by creating a new request.

Each request shows where it is: Waiting for the client, Ready for you to watch, Published on your profile, Taken off your profile, Not published, Taken back by the client or Removed. Choose Watch to see a video before anyone else does.

Nothing is shown until you approve it. Choose Publish on my profile to show a video, Do not publish to decline it, and Take off my profile to remove it later. The date the client agreed is recorded with the clip, and a clip without recorded consent cannot be published. A client can take a video back, and the video is then deleted. You can also delete a request together with its video.

Still need help?

If this did not answer your question, get in touch and we will help.

Contact support