What is the weekly CRM statistics email?
Once a week the CRM emails you your property views, new leads, pending leads and leads waiting for a reply for the last seven days. Switch it off under Weekly CRM statistics in Settings, Notifications.
Every CRM account holder with a verified email address gets a short email once a week, called Your week in Housing Market CRM. The figures are the ones your dashboard shows for the last seven days, so the email and the screen it links to cannot disagree. The button, Open your dashboard, takes you to the CRM.
- Property views in the last seven days.
- New leads, with the number for the seven days before for comparison.
- Pending leads, which are the leads still open in your pipeline.
- Leads waiting for a reply and your median first response time, if your plan includes response figures.
- For an office administrator or manager on a plan with team reporting, a Team performance table with the same figures for each agent you manage.
The email arrives during working hours in your portal's time zone (from 08:00 until 18:00), starting on Monday. It is sent once a week at most, and a week with nothing in it is skipped. It is written in the language you chose under Settings, Notifications, which is English until you choose another.
It is a separate email from the weekly report about your portal listings and from the weekly owner email of the Business plan, so you can receive more than one.
To stop it, open Settings, Notifications and turn off the email for Weekly CRM statistics. Every email also carries the one-click unsubscribe of your mail app, which switches off the same setting.