How do new-development alerts and messages to a developer work?
When a developer publishes a new project, the agents who work in its area are alerted once, in the bell and by email. You choose your areas and can mute a developer. You can also message the developer about a project.
These features belong to the Developer Launch Platform (see "What is the Developer Launch Platform?"). The developer decides which agents hear about a project, and each agent decides which alerts they want.
For the developer: who will be alerted
In a project, open the Audience tab, Who will be alerted. Choose the country of the project and, if you like, a province or state, a city, a district, or a radius around the project of 1 to 200 km, which needs the project's map location. When you publish the project, Housing Market alerts the agents who work in that area, by notification and by email. Nothing is sent while the project is a draft.
You only see a number, About so many agents will be alerted. Agents' names and contact details are never shown to you, and an agent is in touch with you only if they reply or reserve a unit. Agents who muted you, switched these alerts off or have reached their weekly limit are not counted. Alerts go out once, the first time a project is published: editing the project or changing the audience later never sends a second alert, and the audience can no longer change once the project has been announced.
For the agent: choose which alerts you hear
Under Properties, New developments, open the Alerts tab. Countries switches off the countries you do not want alerts about. Where I work lists the places you work in, by country, province or state, city and district; developers choose agents by area, and with no area the country of your account is used. Developers lets you mute a developer, which stops their new project alerts while you can still browse their projects, and unmute them again at any time.
How you are told, the bell only, email only, both or off, and whether as they happen or in a daily summary, is set under Settings, Notifications, in New development alerts. The CRM sends at most one alert email a day and no more than three alerts a week to an agent; if several projects are published on the same day, you receive them together in one summary. Each email has a link to unsubscribe.
Message the developer
On a project that is open to agents, and on a reservation you made, choose Message the developer. The conversation is about the whole project, or about one unit when you start it from a reservation, and it appears in your Inbox under the Projects filter, with the usual unread marker. A developer can message an agent from a reservation that agent made on their project, using Message the agent, and never an agent who muted them.
Only the agent and the developer can read the conversation, and no buyer is in it: a message that contains an email address or a phone number is refused. A message can be up to 4,000 characters, and you can send up to 60 messages an hour. You are told of a new message in the bell only, never by email.