Account & security
Signing in, verification, team members, privacy and what happens to your data.
22 answers
- How do I create an account?
- What account types are available?
- I forgot my password. What should I do?
- How do I verify my email address or telephone number?
- How do I change my email address or telephone number?
- How do I complete or update my profile?
- Why should I complete my professional profile?
- Why might you request identity or business verification?
- Can one company have multiple team members?
- Can multiple team members use the CRM?
- How do I close my account?
- Is my data secure?
- How do you use my personal information?
- How do cookies work on the portals?
- Can I contact someone who sent an enquiry for unrelated marketing?
- How can I manage marketing emails?
- Do you share my enquiry with the property advertiser?
- Do I need a separate CRM account?
- Do I need a separate account for each Housing Market product?
- Is IP whitelisting supported?
- How do I sign up for Housing Market Insights?
- Can my colleagues use my Housing Market Insights account?