How do I sign up for Housing Market Insights?

Sign up on the Insights site with your email address and a password. A confirmation message is sent to that address, and you have to confirm it before you can sign in — signing in first returns an error asking you to confirm.

Basic market research is free once you are in. You do not need a paid plan to look at a market.

The Insights account is its own account

A Housing Market Group portal sign-in does not currently sign you in to Insights, and an Insights sign-in does not sign you in to a portal. If you use both, expect two sets of credentials for now.

If the confirmation message does not arrive

• Check the spam or junk folder. A first message from a sender your mail provider has not seen before commonly lands there.
• Check that the address you typed is the one you are watching — a typo in the address produces exactly this symptom.
• Request a password reset for the same address. That tells you whether the account was created at all: a reset for an address with no account behaves differently from one that exists.
• If none of that resolves it, contact support with the address you used and the approximate time you signed up.