How do I reset my Housing Market Insights password?

Choose Forgot password? on the Insights sign-in page and follow the steps below. A reset code is sent to the email address on your account.

Steps

• On the sign-in page, choose Forgot password?.
• Type your email address and choose Send reset code.
• Open the email and find the six-digit reset code. It expires after 30 minutes.
• Type the reset code, choose a new password, and choose Reset password and sign in.

The new password needs upper- and lower-case letters, a number and a symbol. The form shows the minimum length.

Worth knowing

• The page answers the same way whether or not the address has an account, so it never reveals who has one. If no email arrives, check the spam or junk folder and the spelling of the address.
• Insights uses your Housing Market account, the same one as the other Housing Market products. The new password is the one for that account wherever you sign in with this email address.
• If the sign-in page says your account needs a new password before you can sign in, this reset is the way to set one.